Get in Touch With Us
Whether you have a question about our reviews, want to flag a factual error, or need to know where to find responsible gambling support, this page explains how to reach the team behind Real Money Casino and what to expect when you do.
How to Contact Us
Email is the most direct route to our editorial team. Write to us at [email protected] and a real person will read your message. We aim to reply within two working days; during busier periods it may take a little longer, but we will always follow up.
To help us get your message to the right person quickly, it helps to tell us upfront what your enquiry is about. A clear subject line and a sentence or two of context can cut our response time significantly.
What You Can Write to Us About
We hear from readers for all kinds of reasons. The most common ones are listed below, but nothing is off the table.
- Review and ratings questions — If you want to understand how we assessed a particular casino, why one site ranked above another on payout rate, or what our editorial rating reflects, ask us directly.
- Accuracy corrections — Our content is researched and fact-checked, but bonus terms, payout percentages and casino policies change. If you spot something that looks out of date or incorrect, please tell us. We take accuracy seriously and will investigate promptly.
- Content suggestions — Is there a topic, payment method or game category you would like us to cover in more depth? Reader input genuinely shapes what we write next.
- Responsible gambling concerns — If gambling has stopped being enjoyable, or if you are worried about yourself or someone close to you, mention it in your message and we will point you toward appropriate support services. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day.
- Partnership and commercial enquiries — If you represent a casino, payments provider or related business and want to explore working with us, introduce yourself and outline what you have in mind. All commercial relationships are disclosed clearly on our site and do not influence editorial rankings.
- Technical issues — Broken links, pages that do not load correctly, or anything on the site that is not working as it should — let us know and we will look into it.
Our Editorial Standards
Real Money Casino covers online casinos available to US players, with a particular focus on payout rates, bonus value, licensing, and the real costs of playing. Every site we review must be licensed by a recognised authority — typically a US state gaming commission or an established offshore regulator — and must use verified random number generators for its games. Our editorial ratings reflect independent research, not the size of any commercial arrangement.
If something we have published has affected your experience — whether positively or negatively — we want to hear about it. Reader feedback is one of the most useful tools we have for keeping our content honest.
A Note on Response Times
We do not use automated replies as a substitute for a real answer. Every message is read by a member of our team. Our standard response window is two working days. Messages sent over a weekend or on a US public holiday will be picked up on the next working day.
If your enquiry is time-sensitive — for example, if you believe a casino listing contains an error that is actively misleading readers — say so in your subject line and we will prioritise it.
Responsible Gambling Resources
Online casino play is a form of entertainment, not a way to generate income. Games of chance carry a built-in house edge, and outcomes are never predictable or guaranteed. If at any point gambling stops being enjoyable or starts affecting your finances, relationships or wellbeing, please step back and seek support.
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- Self-exclusion: Most licensed US online casinos offer self-exclusion tools within the account settings. State gaming commissions also operate voluntary exclusion programmes — check your state's gaming authority website for details.
You can also use our site's coverage of responsible gambling tools to understand what deposit limits, cooling-off periods and self-exclusion options look like in practice before you sign up anywhere.
Who Writes and Edits This Site
Content on Real Money Casino is produced and overseen by Tanner Grady and reviewed against our editorial guidelines before publication. Where we update a page in response to a bonus change, regulatory development or reader correction, we note the revision date on the relevant page. Our fact-check date for current content is August 2026.
We do not accept payment to alter editorial ratings, and commercial relationships with casino operators are disclosed clearly where they exist. Position in our ranked lists is determined by our research criteria — payout percentage, bonus terms, licensing, payment options and player experience — not by advertising spend.
Thank you for taking the time to visit this page. Whatever your reason for reaching out, we will do our best to give you a useful, honest response.